A reader has a question about iCloud storage:

“What about iPhone cloud storage? I got a message that I’d used 50% of my allowed (free) cloud storage for apps & photo storage, but I don’t know what is in cloud storage or what isn’t. Probably some apps I deleted and I don’t know what else. How do I find out what is up there? I also need to move the photos in iPhone to PC. The last time I tried to sync I lost iPhone contacts and I don’t know what else, so I know I did it wrong.”

Photos and videos are stored in iCloud as well as the backups for your iPhone. One way to clear up space is to delete old backups. Just make sure you’ve got your most recent one saved. To transfer photos to your PC, you’ll want to download the iCloud app for Windows. Just open a browser on your Windows PC and go here: https://support.apple.com/en-us/HT204283

Click Download.


It will take a few minutes for the file to download and you’ll have to grant permission for it to install.


Once it downloads, the iCloud Drive and iCloud Photos should be visible in File Explorer. Click on iCloud Drive and you’ll be able to either drag and drop or copy any folder show in the center pane onto your Windows PC or an external drive you attach.


If your images are stored in iCloud Photo, you’ll have to click on that first.


You’ll see the option in the center window to open and enable iCloud Photos.


Tick the box next to photos and then choose Options.



Tick the box to enable iCloud Photos and then choose Done.


Click on iCloud Photo in File Explorer.  Then choose Download photos and videos. Select the photos you wish to download. Then move them to wherever you wish to store the images.


I hope this helps. If you have any more questions, please ask.