Last week, I warned you about coupon and ticket giveaway scams circulating on Facebook that can lead to you following links to malicious sites. (You can click here to read that article.)
A reader who had fallen for one of these scams, gone to the scammer’s site and clicked on the buttons for the alleged survey wanted to know what she should do now. That’s a great question. Let’s take a look at what you should do if you, or someone you know, has fallen for a scam.
Don’t panic! Panicking is what gets people into these messes in the first place.
If, as happens with some tech support scams, you’ve given remote access to your computer to anyone, disconnect from the Internet immediately. If they had you install some kind of program to enable the connection, uninstall it.
If you’ve supplied your credit card or banking information, immediately contact your bank and make sure to dispute any charges. If you’ve supplied your Social Security Number, you’ll want to put a freeze on your credit.
If you’ve clicked on links or attachments, run a scan on your PC or phone using your security software. Check recently installed programs and apps for anything you don’t recognize. Delete anything that doesn’t belong there.
Check your browser for extensions or add-ons. If you see anything you didn’t approve, remove it.
If the scam involved using the username and password for any type of account, you need to immediately change the passwords to your account. And since we tend to repeat usernames and passwords, changing all of your usernames and passwords is a good idea.
If you’ve had any type of financial loss, notify your local police.