A reader is really annoyed by a Gmail feature.

“In the Gmail email, I do not like the way emails back and forth sort of compress I guess you would say, they stack inside each other and then you can not find emails you want to find. My Daughter in law showed me how to stop this on my iPad with email but I do not know what to change on the Gmail settings to stop this “stacking” is what I call it. I  hope this explains my question, I am not good at descriptions!”

I know exactly what feature you’re talking about.  In Gmail, it’s called conversation view. Other email programs, like Outlook.com, also group emails together like that. It’s meant to be a convenience when you’re corresponding with the same person on a similar topic. But as we all know, most of us don’t stick to one subject on an exchange with people we email frequently.

Here’s how to take care of it. Open your Gmail inbox and click the gear symbol at the upper right.


Then choose Settings from the drop-down menu.


Click on the General tab when Settings opens.


Scroll down to Conversation. Tick the box next to Conversation view off.