Roland from Quebec writes:

I use “WINDOW LIVE MAIL” and your daily letter always classified under “UNDESIRABLE” rather “MAIL BOX”. How to restore it?

Well Roland, we can’t have that! Open up one of our newsletters from your junk folder and Select the Not Junk checkmark in the upper left. From the drop-down menu make sure you mark Add sender’s domain name and Add sender’s name to safe senders list. Then click the big green check again.

You can also choose to add our address as a contact. Click the Contact option in the upper left of the inbox and then add our address.

This will, of course, work for any mail that’s mistakenly going into the junk file.  Thanks for subscribing.

~ Cynthia