Microsoft has issued a warning for Windows users. If you’ve installed the most recent August updates, the company says you need to uninstall them. These updates applied to Windows Vista, Windows 7, Windows 8 and Windows 8.1 .
Many users have reported problems restarting their systems after the update – some seeing the dreaded Windows’ blue screen of death.
The updates with the problems are KB2982791, KB2970228, KB2975719 and KB2975331. When reports of the issues started rolling in, Microsoft removed the link to the update and suggested that users uninstall the update. The company is working on a fix and plans to make it available as soon as the issues are resolved.
Here’s how to find out if you have those updates installed on your computer:
Search for programs and features in your search box or search charm and click on the icon.
The Programs and Features window will open. Choose View installed updates.
You’ll need to look for the most recent updates. Check for those numbers I mentioned above. Every computer may not have all of the updates.
Here I’ve selected the update that’s considered to be the one most likely to cause the problem – KB2982791. Choose Uninstall.
It will take a few minutes for the update to uninstall.
You’ll be given the options to restart now or later when it’s finished. I’d suggest selecting later and going back and removing the other updates before you restart.
You could also choose to restore your system back to a point before the updates were downloaded.