In the last few years, there has been some bug in Skype or in your system that disallows you from either updating Skype or installing Skype. It says, “The installer has insufficient privileges to access this directory: C:\Program Files (x86)\Skype. The installation cannot continue. Log on as administrator or contact your system administrator.” And that’s the end of your installation because logging on as administrator doesn’t help either. With Skype being the lifeblood of long-distance communication, this delay will not do. 

Here are a few ways to get this problem out of the way.

1. Uninstall Skype using the free Iobit Uninstaller — it’s an advanced uninstaller that not only removes the program but also erases any leftovers of the programme with advanced scanning and file shredding. 

2.   If this problem of uninstalling using Iobit and installing Skype again doesn’t solve your problem, then do this. Download the free Microsoft FixIt and you should not have any Skype-related problem of updating or any problem you are facing with the audio and webcam issues. 

 

There are other Skype-related  issuesthat can also be fixed by this free download, including the following scenarios: 

* One or more audio services, such as the Windows Audio service, are not running. In this situation, you receive an “audio service is not running” error message.
* Your sound and audio devices are disabled in Windows.

* The audio is muted on your device.

* Your computer or laptop speaker volume is very low because the volume of your audio device is set too low.

* Your installed audio device is not set as the default audio and playback device.

* Your audio device is not plugged in.

* You receive a “There might be a problem with your audio device” error message.

* Because of HDMI audio problems, you hear no sound through an HDMI connection.

* Windows Update is not configured to download and install updated audio drivers for your sound card.

* Skype does not detect a camera.

* Video crashes when you use a webcam.

3. There are cases where you can log into the existing Skype software after running FixIt. But once you hit the ‘update’ button of Skype, the problem is back to square one. The way out is to not log into right away after running FixIt. Instead, you should run FixIt, and use Iobit Uninstaller to uninstall Skype. Make sure, you run ‘Powerful Scanning’ after the uninstall to remove all traces of the Skype program. Once this is done, go to the Skype site and download the latest software for Windows, Mac or Linux. Don’t install from the Skype executable file already downloaded by you earlier. It could be infected too; so it’s best to do a fresh download and install the all-new Skype version. It will install without giving you the error message of “insufficient privileges”.

 

Happy chatting and tele-conferencing!

~ Zahid H Javali