A reader is having an issue with the Apple Mail app.  “Just received an iPad Air 2 as a gift . Please help there is no trash icon in the email. Did the technician program it wrong ? Can you please guide me through it to have it installed.”

I’m going to assume you’re using the Mail app that comes standard in iOS, and haven’t downloaded another mail app from the app store.  Let’s take a look at your inbox.


At first, you might think there’s no trash icon available. Try swiping left over a message. You’ll see the options to flag or trash the message, plus a little 3-dot more menu.


Tap a message to open it, and you find the option to delete down at the bottom of the page.


You’ll find the trash under your other mailboxes in the Mail app.


~ Cynthia