There’s an awful lot of confusion when it comes to Outlook.  For example, this question from a reader: “I have Outlook 2016 that came with free windows 10 installation. There is no Menu Header like on Outlook 2007 showing File, Edit, View, Go, Tools, Actions, Outlook  Connector, Help links. Shouldn’t there be one? Most of those links are not in the settings info of Outlook 2016.

The email folders column showing brief descriptions of various emails in the new, old, deleted, junk folders is so wide there isn’t sufficient room on the right side to completely view what the email says or shows. Is there a way to narrow that column? Minimizing the window doesn’t help. If that is the way it’s supposed to be how does one look up Blocked emails for example?

Personally, I think Outlook 2016 window is a crappy layout. Outlook 2007 so much easier to work with.”

From your description, I wonder if you’re actually using Outlook at all. Outlook doesn’t come free with Windows 10. You need to either purchase it or subscribe to Office 365. I think you’re actually using the Mail app, which does come free with Windows 10. It’s a lightweight email client, similar to those you’d find on a mobile device.  In fact, you can’t even add folders. It detects the folders you have set up through the web interface of your mail provider.  Here’s what the inbox looks like.

https://i2.wp.com/imgsrv.worldstart.com/images/ct-images/2017/05/mail-app-inbox-2.jpg?w=616

This is the inbox for Outlook 2016.

https://i1.wp.com/imgsrv.worldstart.com/images/ct-images/2017/05/outlook-2016-inbox.jpg?w=616

As you can see, there are lots of tools and options available.

https://i2.wp.com/imgsrv.worldstart.com/images/ct-images/2017/05/outlook-options.jpg?w=616

The good news is that if you had Outlook 2007 installed on your Windows 7 or 8.1 PC before upgrading to Windows 10, it’s still there and you can use it. The bad news is that Microsoft will only support it through October of 2017.

If you’d like a more full-featured email client, you can purchase the newer version of Outlook separately or as part of Office. You could also consider trying out Mozilla’s free Thunderbird email client.

~ Cynthia

If you have any questions about your email, make sure to ask us in the comments.