Rosie has a question about Picasa.  If you aren’t familiar with it, Picasa is an image organizing software offered by Google. Google discontinued support of the app in May of 2016 to focus on Google photos. Here’s what’s going on with Rosie:

“I’m having trouble with Picasa not wanting to let me print the smaller sizes. It has acted up since it updated. Can U uninstall it all (a screen said to leave unchecked the data base if I plan on reinstalling it? Should I leave it or check it?  I will reinstall but not sure about the data base and if it is corrupted.”

I’m not surprised you’re having issues with the program. Since it is no longer supported, there won’t be updates to make it work with newer updates to Windows or any fixes for bugs that pop up.  As you know, the desktop application did continue to work — until it had a problem.


I’d suggest making sure your printer driver is up to date, though it could very well be an update to your printer driver that caused the issue since Picasa isn’t being updated. One thing to check is if your printer is installed more than once on your PC. If it is, try printing from each printer you see.

If it’s more than just the printing and the whole program is acting buggy. The problem with uninstalling and reinstalling Picassa is that it’s no longer available for download from Google. If you have the original file you downloaded for installation, you can try installing again.  It should be labeled something similar to this:  picasa39-setup.exe Your photos won’t be affected by the reinstall since they are saved on your PC and not part of the program. However, any data you might have added such as descriptions or tags will be affected. So, if you don’t leave the database intact, all that information will be gone.  If the issue is a corrupt database, you would expect to see things like broken thumbnails for images.


There are steps you can take to rebuild a corrupt Picasa database, but you’ll lose information like picture order.  You can click here for Google’s advice on rebuilding a corrupt Picassa database. 

It’s probably time to move on to another program. Google, of course, suggests Google photos. It has many great features, but can also be creepily intrusive. I’ll get into that more in later articles.