Internet keeps disconnecting

I reader is having issues with losing his Internet connection.

“I’m using W10 with IE and Edge, my internet connection keeps disconnecting. Re-connecting is no problem. Any thoughts on why the repeat disconnects? Using cable company router and Norton Core.”

I can’t be sure what’s causing the problem, one possibility is power management.

Open your Start Menu and click on the Settings gear.

settings-icon-start-menu

Then choose Network & Internet.

netwwor-internet-settings.jpg

Select Change Adapter Options.

change-adapter-optons.jpg

Right-click on your connection and select Properties from the drop-down menu.

connection-righ-click.jpg

Then click on Configure.

wi-fi-properties-configure.jpg

Select the Power Management tab.

powermanagment.jpg

Uncheck the box next to Allow the computer to turn off this device to save power. Then click OK.

uncheck-save.jpg

Another option would be to run the network adapter troubleshooter. I detail how to use Windows Troubleshooter at this link: https://cynmackley.com/2019/01/08/try-troubleshooter/

 

 

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