Cyn Mackley

Tech Whisperer & Mystery Writer

Computer Terms, Cyn's Tech Tips, Uncategorized, Windows Tricks & Tips

Help! Win 7 updates won’t install

A reader is having a problem installing updates on his Windows 7 PC:

“Still have Win 7 on desktop. Won’t download 2 “critical” updates. Keep getting an error message.  Any recommendations?”
Follow this link to head  over to Windows support:  https://support.microsoft.com/en-us/help/4027322/windows-update-troubleshooter
win-7-troubleshooter.jpg
Click on Download Update Troubleshooter for Windows 7 and Windows 8.
download for 7 and 8.jpg

When prompted to save or run Troubleshooter, choose Run if you want to start the process immediately and Save, if you’d like to launch it later.  When the Troubleshooter opens, select Windows Update and then Next.

start-troubleshooter.jpg

The Troubleshooter will begin to detect problems.

detecting-problems.jpg

And then try to fix them.

resolving-problems.jpg

Troubleshooter should be able to fix most of the errors it finds.

troubleshoot-fixed.jpg

You can then attempt to redownload and reinstall updates.

reinstall-updates.jpg

I can’t guarantee it will always work, but it often can help.

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