A reader has a password problem.

“I can’t remember my Gmail password. Please give some advice as how to correct this situation. I’ve got a laptop ASUS with W10 64 bit.”

If you can’t remember the address of the Gmail account you wish to log into, just click Forgot Password, by the Next button.

If you have a recovery phone number, a notification will be sent to your phone. If you used a recovery email, you’ll get a confirmation email. Once you confirm that it’s you trying to access the account, you can create a new password.