How can I determine what type of modem my computer has?

That is a very good question and it’s probably a smart idea to check and see what kind of modem you do have installed on your computer, if you don’t already know. It’s good to know in case something ever goes wrong with it. If you have to call tech support, you’ll be able to tell them right away what type you have, etc. They will be impressed when you whip that information right out!

It’s fairly easy to look up the type of modem you have in your computer. You just have to follow a few steps. Note: These steps are for Windows 98, 2000 and XP.

So, let’s get started. Go to Start, All Programs, Accessories. In that section, look for the System Information folder. XP users will have to click on System Tools and then System Information.

Once there, click on the + (plus sign) next to the item called Components and then click on Modem. A whole page of information will come up on the right hand side telling you things like the name of your modem, a description, the provider name, different compressions and controls, speaker modes, tones, memory address, ports, channels and more. It’s amazing how much information you can get about your modem by following just a few simple steps.

You can also get information about your modem by actually looking at your modem. You should be able to find items like the name, manufacturer, model number, speeds, etc.

If you ever have to call support about your modem, this sort of information is good to know ahead of time, so you don’t have to take time to look for it while you’re on the phone. Know the manufacturer, the type, the model and the speed of the modem if possible. It will read something like PCI 3COM 96k modem.

~ Erin