Saving documents and images from the Internet can be tricky. I recently got this e-mail from a reader: “I am not an office person. I recently downloaded a letter that I need to upload to another site. The letter is in .html and the site I need to upload to will not accept html. A previously scanned and emailed document in .jpeg IS acceptable. Open Office doesn’t allow me to convert .html to .jpeg. Am I going to have to print, scan and email the other document to myself just to get it in .jpeg ? I see a lot of ads for software that will do this. Let me know what you think. P.S. I’ve rarely even had use for a printer/scanner. Until now.”

I think the beginning of this issue for you was that you didn’t save the document you wanted. You saved the webpage, which is written in HTML, instead of saving an image or a document. HTML is designed to be opened in browsers.

There may be simpler solutions than converting the image.

If possible, try going back to the original web page, selecting the item you wish to save and right-clicking. You should see the option to save an image.

right-click-save-image

You may be able to save it as a JPG or perhaps as a PNG or Tiff. Then you can open up the image in a program like Paint (included for free on Windows PCs) and save it as a JPG.

Or you could open that HTML image in a browser and try the steps mentioned above. You could also press the PrtScn key to take a screen shot.

prtscncrop

Then open Paint and hit Ctrl + V or right-click and choose “Paste” to paste the image into Paint.

paste-in-paint

Then crop off the portion you need and save it as a JPG file.You could also try a free online converter like Convertio

converto

Upload the file you wish to convert, select the format you want to save it in and then choose Convert.

converto-choose-convert

You can then download the file, save it to cloud storage or choose to have it e-mailed to you.

I hope one of these solutions helps.

~ Cynthia