Help! I can’t update iTunes!

If you have an iPhone, iPad, or iPod, you know that iTunes is an essential component to managing your music collection, photos stored in the iCloud, and other aspects of your Apple account.  I hear from a reader who’s having an issue with iTunes in Windows 10.

“I can’t download iTunes and do the updates. It asks me to look for a file (something like 464 – can’t recall exactly), but it’s not found on my computer no matter where I look. I’ve tried uninstalling and reinstalling, but it didn’t help.”

Give this a try:

Type Control Panel in the search box and click on the result.


When Control Panel opens, type change or remove a program in the search box at the top and select the result.


Scroll down to iTunes and click on it. Then choose Repair at the top.


Here’s where it may seem odd, but after the repair is finished, choose Uninstall and remove it from your PC.


Click here to go to the iTunes download site. Select the right version for your PC. You can either choose to run now or download and run later.



Follow the instructions of the installation wizard.  Let me know if that helps.


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