I told you that with the end of security support for Windows 7 that hackers would be targeting Windows 7 users. Well, the scammers are after you, too. The Better Business Bureau is warning consumers that crooks are targeting Windows users with a phony upgrade scam. Here’s how it works:
In a play on the typical Microsoft tech support scam, you get a call from someone claiming to be a Microsoft customer service employee. They’ll tell you that you must upgrade from Windows 7 to Windows 10 for your PC to keep working. They might also say that your Windows license is expiring.
The crook may ask for remote access to your computer to perform the upgrade or tell you that you must pay for a yearly fee in order to keep your Windows license. If they get into your computer, they’ll be able to steal your personal information or make changes to the PC that will convince you to purchase even more expensive tech support.
The end of support for Windows 7 doesn’t mean your computer will suddenly stop working, but it is no longer safe to use online.
Now there is an option for those with Enterprise licenses for Windows 7 to purchase support extension packages through companies that provide cloud solutions, but those are not available to the home user at all.
Remember, Microsoft will never, ever just up and cold call you. The only time you will ever hear from Microsoft Tech Support is if you call them and set up an appointment for them to call you. Don’t ever trust anyone who calls you up out of the blue and tells you there’s a problem with your computer. They have no more way of knowing that than they do if there’s something wrong with your car.
If you’ve been the victim of a scam, whether you’ve lost money, report it at BBB.org/ScamTracker. Your report can help others stay alert and informed and avoid similar scams.