A reader has an issue with a program that won’t go away.
“I had an old CD of Word Perfect Office. Downloaded it (or is it supposed to be uploaded?), and it’s not working. I can type a document in it, but it won’t go any further – can’t print it, can’t delete it, nothing works – it freezes up, so I have to use Ctrl/Alt/Delete to get rid of the document I typed. But it won’t go away in my Start menu. Tried searching for a solution, but nothing’s working for me. One tip wanted me to download a new version of Revo Uninstaller. Any way to delete it permanently?”
First, let’s make sure it’s actually still on your PC. To remove a program from Windows, type Add or Remove Programs into the search box and click on the results.
Find the program under Installed Apps, click the 3-button menu icon, and choose Uninstall.
Even if that program has been uninstalled, it might still show up in your Start Menu as a shortcut. Try right-clicking and choosing Remove from Device History.
You might also try running a disk cleanup to see if that removes any unnecessary files.