Tech troubleshooting tips for when you can't get IT help right away.
The Best-Kept Secret Of Windows
Check out one of Windows' best-kept secrets. This nifty tool can make it so much easier to get tech support.
How To Troubleshoot Your Computer With Beep Codes
Learn how to decipher your computer beep codes. They don't have to be a mystery.
How To Ask An E-Mail Question
Judging from the questions I receive, sending and receiving e-mail can cause a lot of frustration for our readers. One thing that stands in the way of answering questions is not having quite enough information to figure out what's wrong. When asking a question about your e-mail, here are some things that can help us help you:
Is It Plugged In? Is It Turned On? Two Time-Saving Questions To Ask
Many years ago, a wise engineer gave me the best tech-support advice I’ve ever received. He said that if something isn’t working, always ask yourself two things...