Help! Windows 8 Tiles Won’t Work!

LaDonna writes:

I’ve had my Win 8 computer for about 9 months. After the first month window tiles stopped working so I re-installed Win 8. The tiles have stopped working again. How can I fix without re-installing Win 8. The only tile that works is the desktop.

I have two suggestions for you to try. The first one is pretty simple. Windows 8 apps do not update automatically, even if you have your Windows updates set to happen automatically. Some users on the Microsoft forums have been able to take care of the tile issue simply by updating their apps.

Go to your Start Screen.

 Select the Windows Store app tile.

If that tile doesn’t work, pull up the Search Charm and choose the Store icon there.

Then look to the far right of the Store page.

If there are updates available, you’ll see them listed there.  Tap or click on Update


You’ll be taken to a list of available updates.

At the bottom of the page, choose the apps you want and select Install.

If that doesn’t work, there may be a problem with your user account in Windows. Go to the Search Charm and type in “create an account.”


Select the Create Account icon.


You’ll see the option to Activate a guest account.


Turn it on and see if your tiles function with that account.  If that’s the case, try creating a new user account.

Hopefully one of these solutions takes care of the issue.

 ~ Cynthia

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