Chris from NYC writes:

 I have a new Dell computer with Windows 8.1. I cannot for the life of me figure out how to create a new Word document.

Chris, first of all – do you have Microsoft Word installed on your new computer? I know it seems like a silly question, but it does not come automatically installed on new computers, you would need to purchase it unless you paid extra to have it installed on the Dell or installed it yourself later. But even if you don’t have Microsoft Word, you can still create a text document.

If you do have Word installed, here’s how to create a new Word document. Either start typing Word from the Modern/Metro screen or search for Word in the Charms bar. If Word is on the computer, it will appear in the results. Click on the icon to open the program.

Once Word is open, choose Blank document to get started.

If you don’t have Word installed, your computer will have Word Pad, a very useful word processing program. Search for it and click the icon from the results.

To create a new document, choose File and then New document.

 You can also right-click on your desktop, select new and then choose what type of document you’d like to create.

 I hope one of these methods solves your problem.

~ Cynthia