Help! How Do I Unblock A Blocked Sender?

Ever accidentally block a sender in your e-mail? It happened to Sharleen who writes: “I was wondering if you could explain how to unblock an email. I think I might have accidently ¬†asked my hotmail to block an email and I want to receive it.”

Fortunately this is an easy issue to solve. Go to your Outlook.com inbox and choose the little gear and the top. Then select Options.

outlookoptions

You’ll switch to a screen with a bunch of choices.

outlook-options

Under Preventing junk email, choose Safe and blocked senders.

outlook-safe-blocked

Here you can add safe senders and mailing lists and see a list of blocked senders. Click Blocked senders.

outlook-blocked-senders

 

Here you can either type in a name to add to the list.

 

outlook-blocked-senders-add

Or click on a name already on the list and choose remove to remove it.

outlook-blocked-senders-remove

~Cynthia

2 thoughts on “Help! How Do I Unblock A Blocked Sender?

  1. Thank you for this explanation, but on my page there is NO ‘Remove from list’ to click on! I know outlook was updated recently so now things have changed. I did find the list of blocked email addresses, and it is long. I suddenly got slammed with spam a couple weeks ago and accidentally blocked ebay while I was blocking all these spams. Oh no! Since I’m a seller I really need to be able to get mail from them. Can you help?

    1. Susan: I’m on outlook.com right now and see the remove from list feature. There may be an issue with your browser. Have you tried clearing the cache or using another browser?

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