Rosie is having issues with her Windows 10 Start Menu:   “I have been having trouble with the start menu in windows 10 not opening for me, I was wondering since I made a copy of Windows 8 can I just reinstall it? Or should I uninstall 10 and redownload and reinstall it?? Any help would be appreciated.”


I would not suggest reinstalling Windows 8. That would overwrite everything on your PC and then you’d have to go through the hassle of upgrading to Windows 8.1 and then applying the 8.1.1 update.  Instead, I would suggest creating a new user account. Click here for instructions. Sometimes corrupt user settings are to blame when the Start Menu won’t open.

If that doesn’t work, and you’ve installed Windows 10 in the past 30 days, you can revert back to the previous operating system.

Another option would be to refresh your PC. You can find out more about that here.

~ Cynthia