Bonny has a Windows 10 problem:  “Somehow my tiles view in Windows 10 has disappeared. They used to be off to the right, but now they have disappeared. Can you help. I’ve included a screen shot.”

https://i2.wp.com/imgsrv.worldstart.com/images/ct-images/2017/01/missing-live-tile.jpg?w=616

Bonny, you aren’t the only person with this problem and it seems to be a fairly recent development. Here are the fixes from Microsoft that helped a user with the same complaint.

One option is to create a new user account. It’s possible that your settings may have become corrupted.

Here’s how to add an account in Windows 10. Open your Start Menu and click on Settings.

Windows-10-settings-start-menu

Then choose Accounts:

windows-10-settings-account

Choose Family & other users.

windows-10-family-other-users

Choose Add a family member.

windows-10-family-add-user

Pick Add an adult. You can use an alternate e-mail address for this now instead of your Microsoft account.

windows-10-family-add-adult

Windows will walk you through the setup, just make sure you don’t restrict the account or you won’t be able to download apps and install them.

A second option is to follow these instructions to repair the issue on the account you’re currently using.

  1. Press Windows + X keys on the keyboard, select Command prompt (admin).
  2. Now enter the below command in Command prompt (admin) prompt.PowerShell -ExecutionPolicy Unrestricted
  3. Now enter the below command and hit Enter key on the keyboard.  It needs to be exactly the same, so copy/paste may be your best option.Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like “*SystemApps*”} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Press enter. When it’s finished, try restarting your PC. Let me know if either solution helps.

~ Cynthia