Bonny has a Windows 10 problem:  “Somehow my tiles view in Windows 10 has disappeared. They used to be off to the right, but now they have disappeared. Can you help. I’ve included a screen shot.”

Bonny, you aren’t the only person with this problem and it seems to be a fairly recent development. Here are the fixes from Microsoft that helped a user with the same complaint.

One option is to create a new user account. It’s possible that your settings may have become corrupted.

Here’s how to add an account in Windows 10. Open your Start Menu and click on Settings.


Then choose Accounts:


Choose Family & other users.


Choose Add a family member.


Pick Add an adult. You can use an alternate e-mail address for this now instead of your Microsoft account.


Windows will walk you through the setup, just make sure you don’t restrict the account or you won’t be able to download apps and install them.

A second option is to follow these instructions to repair the issue on the account you’re currently using.

  1. Press Windows + X keys on the keyboard, select Command prompt (admin).
  2. Now enter the below command in Command prompt (admin) prompt.PowerShell -ExecutionPolicy Unrestricted
  3. Now enter the below command and hit Enter key on the keyboard.  It needs to be exactly the same, so copy/paste may be your best option.Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like “*SystemApps*”} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Press enter. When it’s finished, try restarting your PC. Let me know if either solution helps.

~ Cynthia