A reader is among the many who have chosen to cut the cord and she’s having a problem.
“We pulled the plug on cable and perfectly happy streaming program selections on Youtube, but also has included programs we like on NBC. (great saving money 🙂 ) Monday was the last time I streamed from NBC on the WIN 10.
The next evening I tried but the page wouldn’t load. The page popped up quick but then popped off to just a blank white page. That is on my 10 OS laptop I have designated to use with our TV with the classic hook up using a USB cable. Thankfully I have another laptop which is my main one on the desk in our kitchen. WIN 7 OS. I quickly used that as a way of troubleshooting the problem I entered the NBC website and it went normally without a problem. I click on shows and then make the selections each time. What is happening with my WIN 10 I proved out that it can’t be some strange quirk with the website since I was able to go right to NBC on my WIN 7. I don’t have a clue on fixing, or if it is fixable!! Please help.”
My guess is that you need to clear the cache for your browser. I’m willing to bet that if you open up a different browser on your Windows 10 PC, you’ll probably be able to watch the programs without a problem. But clearing the cache is such a simple fix, you might as well try it first.
Since you don’t say which browser you’re using, I’ll give you the fix that works for most of them. Press Ctrl+Shift+Delete. (Make sure not to accidentally press Alt instead of Delete.)
For most browsers that will bring up the option to clear the cache. Since streaming, especially HD streaming, requires a tremendous amount of data, it can fill up the browser’s “brain” pretty quickly. Not a bad idea to clear the cache daily if you stream frequently.