Yesterday I showed you how to find out just what kind of information Microsoft has on you. You can click here to learn about that.
Today, I’ll show you how to download your own archive of that data.
To start, follow this link: https://account.microsoft.com/privacy/export and then log into your Microsoft account.
Click on the Download your data tab.
Choose Create New Archive.
Choose the data you wish to save and click on Create Archive.
It usually takes a few minutes for the archive to finish. If you don’t have time to wait, you can come back later to download. It will usually be stored for a few days. Just click the Download button to save to your computer.
The zipped file will appear in your Downloads folder.
I’ll wrap up our privacy series tomorrow by looking at Cortana’s notebook and how you can manage which ads Microsoft serves up to you.
I clicked on account.microsoft.com/privacy/export and MS window comes up and asks you to sign in. I put in my land line number (for which they have the correct last 2 numbers) and it said: “That MS account doesn’t exist – enter a different account or get a new one”. Same thing with my cell number.
Then put in my email address and the pass word which I thought was correct and it said: “Your account or pass word is incorrect. If you don’t remember your PW, reset it now”.
I then clicked on “Reset It Now” and it says “we can help you reset your PW and security info. First, enter your MS account and follow the instructions below”.
Then they said “if 6—- matches the last 4 digits of the phone number on your account, we’ll call you with a code”. NO CALL. Tried this several times and no call.
I have no idea how to access them.